Privacy Policy

This Privacy Policy describes how CROPS FOR YOU COMERCIO E INDUSTRIA DE ARTIGOS DO VESTUARIO E ACESSORIOS LTDA collects, uses, stores, and protects personal data obtained through the website solyxe.online, in compliance with the Brazilian General Data Protection Law (Law No. 13.709/2018 – LGPD).

1. Data We Collect

• Name
• Email
• Phone number (when provided)
• Information provided through forms/messages
• Technical data (IP address, browser, device, date/time, and accessed pages)

2. Purpose of Processing

• Respond to inquiries and contacts;
• Customer service and support;
• Security, fraud prevention, and website improvement;
• Comply with legal/regulatory obligations and exercise rights.

3. Legal Bases

• Consent (when applicable);
• Contract execution or preliminary procedures;
• Legitimate interest, respecting the data subject’s rights;
• Compliance with legal/regulatory obligations;
• Exercise of legal rights.

4. Data Sharing

We do not sell personal data. Data sharing may occur with essential service providers (e.g., hosting, email, security) or when required by law or competent authority.

5. Security

We adopt technical and administrative measures to reduce risks of unauthorized access, loss, alteration, or improper disclosure.

6. Data Subject Rights

The data subject may request confirmation of processing, access, correction, anonymization, portability, deletion, information about data sharing, and revocation of consent (when applicable) through the indicated LGPD contact channel.

7. Retention

Data will be retained for as long as necessary to fulfill processing purposes and/or legal obligations and may subsequently be deleted or anonymized when applicable.

8. Updates

This Policy may be updated to reflect legal, technical, or operational changes. Periodic review is recommended.